Contact Us

How To Contact Us?

We offer email/FB Messenger customer service only. If you have any questions or issues, please send us a mail or drop a DM via FB we will reply within 48 business Hrs. 

For questions concerning your order or your purchase please contact: 

sm@whatlovely.com

Say Hi to our lovely colleagues at Room 2723, Building 3, No. 112-118, Gaoyi Road, Baoshan District, Shanghai.

Contact name: Wendy Lee    Tel: 021-52183390

Tips:

> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to completing your order.

> It's not be good enough, but have to say that Exchange/Returns will not be accepted without having previously contacted our customer service team.